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Mobile Phone Call Centre Merthyr Tydfil CBC

Intervention Area

Health & Safety

Nature of Training Opportunity

Inspection of Mobile Phone Call Centre

Training Outcome

An understanding of how to inspect a large national service provider undertaking a 24/7 operation with hundreds of staff.

An appreciation of many health issues related to this type of employment, including noise, workstation ergonomics and stress

Name of Local Authority

Merthyr Tydfil CBC


Craig Sewell

Telephone : 01685 725482

E mail : craig.sewell@merthyr.gov.uk 

Learning Period required

1 day

Precluded dates

Months of July , September and January

Specific requirements


Group Visit? *


Additional comments

Student should have read LAC 94/1 (as revised)

Linked Visits

This Intervention Area – Inspection of Climbing Centre/Caving Complex. See Also Intervention Area - Housing

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